Cookie Policy

Purpose of the Policy

As "GREENWOOD HOTELS", operating under Ceylan İşletme Petrol Turizm Yat. Nak. Gıda İçecek San. ve Tic. A.Ş., we place certain cookies on devices in order to facilitate the use of our website for visitors and to continuously improve our services. This Cookie Policy has been prepared to provide you with information about cookies and how they can be managed. Detailed information is provided below.

Definition of Cookies

Websites you visit may store small pieces of information on your computer or mobile device and read this information when you revisit the same website. These small data files are called cookies. Cookies enable the delivery of personalized pages to provide a faster and more convenient browsing experience tailored to your preferences. Cookies do not collect any information from files stored on your computer or mobile device; they only contain information regarding your browsing history on the internet.

Types of Cookies and Their Purposes

Cookies are divided into two categories: "persistent cookies" and "session cookies".

Persistent cookies are created when you first visit a website and remain on your device for the duration of their validity period or until they are deleted by you. They are reactivated each time you visit the website from the same device.

Session cookies are temporary cookies that remain active only during your browser session. A browser session begins when you open your internet browser and ends when you close it. Once the browser is closed, all session cookies are automatically deleted.

Cookies are classified into four main categories according to their functions:

Strictly Necessary Cookies: These cookies are essential for navigating the website and using its features. Without these cookies, you cannot benefit from the core services provided by our website. These cookies do not collect information for marketing purposes or remember where you have been on the internet.
Performance Cookies: These cookies collect anonymous statistical information about how users interact with the website. They help us improve your user experience during your visit but do not contain personal data. Without these cookies, we would not be able to understand how our website performs or make the necessary improvements to provide a better user experience.
Functionality Cookies: These cookies allow the website to remember your preferences and customize its features accordingly. They are used to remember user information, language and location preferences, and other personalized settings. The information collected by these cookies is not used to track your activities on other websites. Without these cookies, the website cannot remember your previous preferences or provide a personalized browsing experience.
Advertising/Targeting Cookies: These cookies collect information about your browsing habits, remember that you have visited a website, and may share this information with other organizations. This enables advertisements that are more relevant to your interests to be displayed. Although these cookies may track your visits to other websites, they generally cannot identify you personally because the collected data is not directly linked to your identity. Without these cookies, you may encounter less relevant content and advertisements.

Cookie Functions

Cookie Function	Description
Session	Session cookies are used to ensure the continuity of the user's session.
User Identification	User identification cookies are used to ensure that users can only access their own information.
Security	Security cookies are used for security checks and verification purposes.
Load Balancing	Load balancing cookies are used to reduce server load by distributing traffic efficiently.
Language	Stores the language selected by the user and provides content accordingly.
Location	Uses the user's IP address to determine their approximate location (city, district, postal code), automatically selects the appropriate country, and displays local dealers and promotional events relevant to that region.
Referring Website	The referring website is recorded to better understand the user's preferences.
Last Visit and Activity	Used to inform users about updates since their last visit and to better understand user preferences.
Page History	Page history cookies are used to track the order in which users visit pages. If a user encounters an error while browsing the website, cookie information is recorded in log files to assist with error reporting and resolution.

Collection of Cookies

Data is collected through the devices you use to access your browser. The collected information is specific to the device used. It can be deleted by the user at any time, and access to the information can be disabled.

Our Privacy Policy

Your privacy is important to us, and protecting your privacy and security is one of our fundamental principles. Our Personal Data Protection Policy is available on our website and can also be accessed by clicking on the KVKK (Personal Data Protection) section.

How to Manage and Delete Cookies

Most internet browsers are configured to automatically accept cookies. You can restrict, block, or delete cookies through your browser settings or configure your browser to notify you whenever a cookie is sent to your device. Different browsers may require different methods. For example:

Google Chrome: Settings > Advanced > Privacy and Security > Site Settings > Cookies and Site Data > Manage using the option "Allow sites to save and read cookie data".
Internet Explorer: Settings > Internet Options > Privacy > Advanced Settings.

Most internet browsers allow you to:

View and delete stored cookies,
Block third-party cookies,
Block cookies from specific websites,
Block all cookies,
Delete all cookies when the browser is closed.

If you choose to delete cookies, your preferences on the relevant website will also be deleted. In addition, if you choose to completely block cookies, many websites and digital platforms, including the GREENWOOD HOTELS websites, may not function properly.

Managing Cookies on Your Mobile Device

On Apple Devices:

You can clear your browsing history and cookies by following: Settings > Safari > Clear History and Website Data.
If you want to delete cookies while keeping your browsing history, follow: Settings > Safari > Advanced > Website Data > Remove All Website Data.
If you do not want browsing history to be stored while visiting websites, you can enable Private Browsing by following: Safari > New Tab > Private > Done.
You can block cookies by following: Settings > Safari > Block All Cookies. However, please note that some websites and features may not function properly if cookies are blocked.

On Android Devices:

You can clear your cookies by following: Chrome App > Settings > Privacy > Clear Browsing Data > Cookies, Media Licenses and Site Data > Clear Data.
You can allow or block cookies by following: Chrome App > Settings > Site Settings > Cookies.

User Agreement

By continuing to use our website, you consent to the placement of cookies on your device. If you do not wish cookies to be placed on your device, you may adjust your internet browser settings according to your preferences.

If you have any questions, opinions, or suggestions, you may contact us using the contact information available on our website.