A Loyalty Program Transforming Accommodation Experiences into Advantages
Greenwood Resorts and Hotels offers various service and price advantages to its guests during their accommodation processes through its loyalty program. The Greenwood Loyalty Club program supports the vacation experience of guests with additional services and discounts with each accommodation made.
Providing specific conveniences throughout visits, Greenwood Loyalty Club makes the vacation process more efficient. Points earned in each accommodation ensure the presentation of services across 4 different membership levels, namely Silver, Gold, Platinum, and Diamond. Extending from personalized services to seasonal discounts and spa usage advantages, this system creates a comfortable vacation environment during the accommodation period. Greenwood Loyalty Club members accumulate points as they stay at the hotels and transform these points into advantages in their new vacation planning.
Silver
VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)
15% discount on extra expenses
5% discount on Call Center reservations for Silver members and/or repeat guests with a frequency of 2 or more bookings
Gold
VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)
20% discount on extra expenses
30-minute Classic Massage in SPA (or equivalent) (one-time)
Personalised Greenwood gift (beach bag or mug)
7% discount on Call Center reservations for Gold members and/or repeat guests with a frequency of 3 or more bookings
Platinum
VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)
Special welcome gift on arrival
25% discount on extra expenses
30-minute Classic Massage in SPA (or equivalent) (one-time)
Free late check-out until 14:00 (Subject to availability)
Mini Bar (Midi Bar Set Up)
Personalised Greenwood gift (beach bag or mug)
1 free à la carte
8% discount on Call Center reservations for Platinum members and/or repeat guests with a frequency of 4 or more bookings
Diamond
VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)
Special welcoming gift and alcoholic beverage on arrival
30% discount on extra expenses
50-minute Classic Massage in SPA (or equivalent) (one-time)
Free late check-out until 16:00 (Subject to availability)
Mini Bar (Maxi Bar Set Up)
Personalised Greenwood gift (beach bag, mug or towel/bathrobe)
1 free à la carte
Free room service (1/day)
Free upgrade to a higher room category (Land View to Sea View, subject to availability at the time of booking)
10% discount on Call Center reservations for Diamond members and/or repeat guests with a frequency of 5 or more bookings
- Point earnings will start from July 1, 2024, and will be credited at the time of check-out.
- Membership benefits will expire for guests who have not stayed for two years.
- Membership benefits are individual and applicable separately for each guest staying together.
- Front Office and Guest Relations Managers may, at their discretion, grant membership privileges to guests they recognize as having stayed at our hotels more than 3 times.
- Hotel management reserves the option to extend further benefits to members, including personalized local experiences, exclusive dining arrangements, and complimentary cocktails.