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A Loyalty Program Transforming Accommodation Experiences into Advantages

Greenwood Resorts and Hotels offers various service and price advantages to its guests during their accommodation processes through its loyalty program. The Greenwood Loyalty Club program supports the vacation experience of guests with additional services and discounts with each accommodation made.

Providing specific conveniences throughout visits, Greenwood Loyalty Club makes the vacation process more efficient. Points earned in each accommodation ensure the presentation of services across 4 different membership levels, namely Silver, Gold, Platinum, and Diamond. Extending from personalized services to seasonal discounts and spa usage advantages, this system creates a comfortable vacation environment during the accommodation period. Greenwood Loyalty Club members accumulate points as they stay at the hotels and transform these points into advantages in their new vacation planning.

Silver

Qualification Condition 70-199 points
  • VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)

  • 15% discount on extra expenses

  • 5% discount on Call Center reservations for Silver members and/or repeat guests with a frequency of 2 or more bookings

Silver

Gold

Qualification Condition 200-249 points
  • VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)

  • 20% discount on extra expenses

  • 30-minute Classic Massage in SPA (or equivalent) (one-time)

  • Personalised Greenwood gift (beach bag or mug)

  • 7% discount on Call Center reservations for Gold members and/or repeat guests with a frequency of 3 or more bookings

Gold

Platinum

Qualification Condition 250 – 299 points
  • VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)

  • Special welcome gift on arrival

  • 25% discount on extra expenses

  • 30-minute Classic Massage in SPA (or equivalent) (one-time)

  • Free late check-out until 14:00 (Subject to availability)

  • Mini Bar (Midi Bar Set Up)

  • Personalised Greenwood gift (beach bag or mug)

  • 1 free à la carte

  • 8% discount on Call Center reservations for Platinum members and/or repeat guests with a frequency of 4 or more bookings

Platinum

Diamond

Qualification Condition 300 points or more
  • VIP service (Check-in guest relations welcoming, complimentary refreshments, VIP booklet)

  • Special welcoming gift and alcoholic beverage on arrival

  • 30% discount on extra expenses

  • 50-minute Classic Massage in SPA (or equivalent) (one-time)

  • Free late check-out until 16:00 (Subject to availability)

  • Mini Bar (Maxi Bar Set Up)

  • Personalised Greenwood gift (beach bag, mug or towel/bathrobe)

  • 1 free à la carte

  • Free room service (1/day)

  • Free upgrade to a higher room category (Land View to Sea View, subject to availability at the time of booking)

  • 10% discount on Call Center reservations for Diamond members and/or repeat guests with a frequency of 5 or more bookings

Diamond
points earned from a 1-night stay
May-October 10
November-April 13
  • Point earnings will start from July 1, 2024, and will be credited at the time of check-out.
  • Membership benefits will expire for guests who have not stayed for two years.
  • Membership benefits are individual and applicable separately for each guest staying together.
  • Front Office and Guest Relations Managers may, at their discretion, grant membership privileges to guests they recognize as having stayed at our hotels more than 3 times.
  • Hotel management reserves the option to extend further benefits to members, including personalized local experiences, exclusive dining arrangements, and complimentary cocktails.